Page 83 - Consolidated Non Financial Statement

Banca Ifis

| 2020 Consolidated Non-Financial Statement
The desire to adhere to the tender stemmed from the awareness that only by promoting a healthy work-life balance the
Group can help employees realize and develop their full potential as well as create shared value consistently over time.

To foster an optimal life-work balance, the Group also offers solutions like part-time employment, particularly suitable
for new mums, and smart working, to which the company is paying growing attention and that has been extensively used
to manage the COVID-19 emergency.

Working during Covid#19

From 11 to 18 December 2020, Banca Ifis submitted a cawi survey to its employees to find out what they thought about
how Covid#19 had changed the way of working, with a twofold aim:

• to identify any corrections and ideas for improvement to optimise this new working method and harmonise it with
how employees felt;
• to assist internal assessments on potentially adopting these solutions in the future too.
•
The result revealed a recognition of smart working as a tool by which to encourage and facilitate a better life-work balance.
The level of internal satisfaction over the smart working solution implemented by Banca Ifis shows the institute’s great
commitment to enabling its people to continue working as quickly as possible, including from a remote position, in complete
safety, also accordingly improving the life-work balance. The engagement initiatives proposed from a remote position,
moreover, ensured that people did not feel isolated while at work.

The main evidence gathered with reference to Group employees showed:

• general satisfaction over the smart working period implemented by Banca Ifis was very high
• 93% believe that smart working is compatible with their duties;
• 98% would like to continue working from home, even once the health emergency is over;
• Smart working has been perceived as a form of inclusion for categories with specific health or family needs,
allowing for the effective conciliation of time spent working with private life and overcoming geographical
distances, facilitating relations and sharing between colleagues and different teams.

The survey also highlighted the Bank’s attention towards the health of its people, also shown through the implementation
or strengthening of specific measures and initiatives (medical insurance including COVID coverage, free blood tests for
employees and special-rate blood tests and swabs for employees and family members). This commitment has been viewed
very positively indeed by employees, who, in more than 80% of cases, considered the action taken by the Group to be
useful and adequate.

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