Page 68 - Consolidated Non Financial Statement

Banca Ifis

| 2020 Consolidated Non-Financial Statement
Our people are the essential driver of our business. We

promote the value, development, training, inclusion and well-

being of all employees.

Ifis People reflects the fact that we are a Bank made up of people constructing solid, authentic relationships, within and
without. We believe in the optimisation, training, growth, inclusion and well-being of all employees and promote them
decisively. Through initiatives such as the Ifis Talent inclusive platform, we seek to improve recruitment, management,
growth and managerial development processes, constructing paths that are in line with the needs and competences of
our #Ifispeople.

Support to employees in the COVID-19 health emergency
In the unexpected, complex scenario that has arisen as a result of the COVID-19 emergency, characterising FY
2020, Banca Ifis has promptly implemented a series of activities and measures protecting the health and safety of its
employees, without any interruption to its business. The health emergency has had all-round repercussions on the
organisation of work and a consequent impact, also emotionally, on all Group employees (and other people). Banca Ifis
has expressed its commitment to protecting the health of its employees and has taken constant action to
incorporate the legislator’s interventions, as well as to implement suitable corporate measures to cope with the
contingent situation. Below are the main initiatives taken to support Group staff:

INTERVENTION TYPE DESCRIPTION

• Establishment of a Crisis Committee for the rapid, responsible taking of
decisions/implementation of measures regarding the safeguarding of colleagues and
workplaces, in compliance with the decrees and indications of the ministries, the WHO
and the Italian Banking Association (ABI).
• Update of the “Group Business Continuity Management Policy”, which defines the
principles, objectives and strategy on Business Continuity adopted by the Group and
Emergency governance
regulates the process for Business Continuity management by the Parent Company and
its subsidiaries.
• Development of the “COVID-19 Regulation Protocol”, an integral part of the Risk
Assessment Documents of all offices, which identifies the protection measures and
intervention plans to increase the effectiveness in the workplace of the containment
measures adopted by the Government to combat the COVID-19 epidemic.

• Activation of remote working with the immediate application to situations of greater
“fragility” (Law 104, the immune-suppressed and pregnant women) and subsequently
parental leave, through to, in three weeks, reaching full application of smart working for
93% of the Group’s workforce and a progressive extension in March and April to around
95% of employees.
• Use of integrated collaboration instruments that combine telephony, video and data,
Activation of remote working guaranteeing business continuity and the launch of a route towards the total
procedures and analysis of virtualisation of the workstation (including with the introduction of “Unified
the internal sentiment Communication as a Service” (UCAAS) instruments).
• Distribution of a specific survey on smart working, with the aim of understanding the
viewpoint of employees in looking to the future. The result was a general positive
acceptance of smart working, including in view of the future and post-pandemic, in order
to encourage and facilitate a better work-life balance. A perspective, moreover, on
which the Bank has begun to focus increasingly in 2020. The main results of the survey
are given in a dedicated box in the Life-work balance section.

• Activation, for all employees, of the extension of medical insurance cover to also include
COVID-19 in the event of hospitalisation following a diagnosis of positivity for COVID-
Protection of the health of 19.
employees • Activation of a free screening campaign through blood tests and swabs in the event of
and families positivity to Sars-Cov-2 for employees, both through the presence of healthcare staff on
site and through a convention stipulated with laboratories, applicable throughout
national territory.

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