Page 58 - Consolidated Non Financial Statement

Banca Ifis

| 2020 Consolidated Non-Financial Statement
In addition, the Group works on several local initiatives with businesses, independent professionals and SMEs, helping
to promote the management culture and raise awareness on best practices as well as new technologies and tools
supporting growth—chief among them digitisation.

[FS16]

In collaboration with yourCFO, in 2020, Banca Ifis organised a series of streamed events targeting a select
Ifis Financial number of customer businesses on different topics addressed directly by the Managers of the Business Units
Jukebox
involved each time.
LFactor (Leadership Factor) is a project for training the leaders of tomorrow and ensuring a re-start, designed
“LFactor” Project by TIM and jointly planned with Banca Ifis and other companies. The aim of the initiative is to produce an e-
presentation learning course containing video pills of certain exceptional testimonials, focussed on 4 areas, indicated as
event particularly relevant for the leadership of tomorrow: freedom, performance, trust and authenticity. The e-
learning course is also made available to employees of Banca Ifis over the e-learning platform (Ifis Talent).
Credit Village Intervention at the digital conference, organised by Credit Village, relative to the market of impaired Italian
Italian Digital assets to analyse: the possible post COVID-19 financial and economic scenarios, the forecasts of the macro
Week economists on Italy's decline in the GDP and the consequences on the credit market.
Intervention at the third International Forum of Gran Sasso, organised by the Diocese of Teramo, an event
3rd Gran Sasso dedicated to raising awareness in the academic and scientific communities on the topic of “investire per
Forum costruire” (investing to build) and promoting cultural processing that can lay the foundations for a post COVID-
19 re-launch.
Alternative Partner to the digital event, organised by Il Sole 24 Ore newspaper, dedicated to investigating alternative
finance sources of finance to traditional bank loans.

[FS16]
Besides offering products and services, Banca Ifis focuses on disseminating information that allows entrepreneurs
to know more about the financial instruments that can help their business.

The Group continued to provide information to entrepreneurs and SMEs through the following portals in 2020:

• MondoLeasing: is the blog dedicated to the main topics of interest on leasing and hire, for enterprises and
freelance professionals, which also has a platform for an open discussion with experts and operators about
news linked to the financial product.
• MondoPMI: this is the blog dedicated to the main topics of interest for those facing the context of a small and
medium enterprise every day. It offers food for thought on matters of business strategy, finance, innovation
and everything that may be of interest for those at the helm of a business activity.

Instead, as regards the refresher and training courses of the internal structures operating in direct contact with
customers, in 2020, the following activities were carried out:

• Annual convention of Debt Collection Companies and monthly Macro Regional meetings of Npl Agents:
events organised by Banca Ifis for debt collection companies operating for Ifis Npl in order to update agents
on the Bank’s plans and strategies, as well as to share the projects and goals for the coming commercial year;
• Leasing commercial network refresher webinar: a cycle of webinars, organised by the Leasing BU,
dedicated to the commercial network and partner agencies of Banca Ifis to update all participants on the main
news in tax matters and on market trends.
[FS16]
Through Credifarma and in collaboration with Federfarma, the Banca Ifis Group is also committed to taking part in
various different initiatives on the territory benefiting pharmacies with a view to spreading awareness of experiences
and innovative instruments supporting business development. Starting March, the Coronavirus emergency has
prevented meetings from being held in Italy. Interviews were therefore first published in various industry journals, such
as PuntoEffe and FarmacistaPiú, before, thereafter, ensuring the remote attendance of webinars and conferences.

In 2020, Credifarma launched the “1 mese per 1 anno” (1 month for 1 year) initiative, with which to offer pharmacies
dedicated finance to facilitate payments relating to the procurement of supplies for a month, which can be repaid in
twelve monthly instalments. With this initiative, Credifarma helps supply the necessary liquidity to Italian pharmacies,

50