Page 5 - Consolidated Non Financial Statement

Banca Ifis

| 2020 Consolidated Non-Financial Statement

Letter to the Stakeholders of the Banca Ifis Group

[GRI 102-14]
In the year just ended, marked by the COVID-19 emergency and the impact of this on the
country’s social and economic fabric, we confirmed our commitment to pursuing the growth
objectives set by the Group and its stakeholder, in line with the UN 2030 Agenda and the 17
Sustainable Development Goals, ever more aware that sustainability offers leverage for the
creation of value for the company, people and the environment.

On the basis of this awareness, we have promoted concrete action in support of our people,
businesses and communities. We have chosen to wager on the flexibility of smart working
and the digitisation of work processes, activating healthcare insurance for COVID-19 and
running serological tests at work and at home.

We have offered support to business customers, adhering to the “Cura Italia” and “Liquidity”
Decrees and the ABI Credit Agreement, approving 97% of all requests for moratorium that
we received, granting resources to pharmacies and financing businesses that have decided
to convert their production lines to support the health emergency. With Veneto Sviluppo and
the Veneto Region, we have supported the liquidity of businesses struck by the pandemic.
The agreement stipulated with the EIB has allowed us to allocate 50 million Euro to finance
investment projects in the favour of SME growth, for which we have developed new financial
services in support of innovation and the digital transformation.

We have also supported communities through the projects “L’Italia Chiamò” (Italy called) for the Civil Protection and
“Adotta un Ricercatore” (Adopt a researcher) promoted by the Padua-based Advanced Biomedical Research Onlus
Foundation. We have supported initiatives promoted by the Umberto Veronesi Foundation, by the Andrea Bocelli
Foundation and training projects aimed at assuring the gradual social inclusion of inmates of Bollate prison. Our
commitment also focussed on projects in favour of treatment and research in paediatric neurology and cancer at the
“Bambino Gesù” Children’s Hospital of Rome.

We have sustained and strengthened our tie to the territories, helping convey a message of hope and courage at an
extremely difficult time for our country, including through sports partnerships with FISI, the 2021 Cortina Alpine World
Ski Championships, the Classic cycling races, the Reyer Venezia Mestre and other initiatives.
Being sustainable has also meant making innovations to protect the environment. Starting 1 January 2020, we only use
green energy obtained 100% from renewable sources in all our offices and branches across Italy. This is a programme
that, starting from the restructuring of sites with buildings that are increasingly environmentally-friendly, takes concrete
form in business solutions to foster sustainable mobility, with the Ifis Leasing Green programme.

These are just some of the initiatives pursued in 2020, which we are proud to sum up in our new pay-off - “The value of
growing together” - that ran throughout the rebranding campaign whereby we relaunched the identity of our Bank.
It is not a slogan; it is real, authentic evidence of how we work.
With and for people, businesses and communities. Together.

Sebastien Egon Fürstenberg Luciano Colombini
Chairman of Banca Ifis Chief Executive Officer

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