Page 104 - Consolidated Non Financial Statement

Banca Ifis

| 2020 Consolidated Non-Financial Statement

Material GRI Standards referred to in the
Chapters Page number/Notes Omissions
Topic 2020 Non-Financial Statement
Pages 31 - 32
d) To date, the Banca Ifis Group
has not provided specific
training modules on corruption-
related offences reserved for
Communication and training Directors. The members of the
205-2 about anti-corruption BoD are made aware of the
policies and procedures measures implemented on the
matter when approving the
Organisation, Management and
Control Model pursuant to
Italian Legislative Decree no.
231/01.
Confirmed incidents of
205-3 Page 32
corruption and actions taken
Explanation of the
103-1 materiality of the topic and Page 22
its scope
Credit quality The managerial approach
103-2 Pages 35 - 37
and its components
Assessment of the
103-3 Page 37
managerial approach
Explanation of the
103-1 materiality of the topic and Page 22
its scope
The managerial approach
103-2 Pages 38 - 39
and its components
Data protection Assessment of the
103-3 Page 39
managerial approach
Substantiated complaints
concerning breaches of
418-1 Page 39
customer privacy and
losses of customer data
Explanation of the
103-1 materiality of the topic and Page 22
its scope
The managerial approach
Brand 103-2 and its components Pages 40 - 41
reputation
103-3 Assessment of the Page 40
managerial approach
Key impacts, risks, and
102-15 Pages 25 - 26, 40
opportunities
Explanation of the
103-1 materiality of the topic and Page 22
its scope
The managerial approach
103-2 Pages 46 - 51
Support to and its components
enterprises and 103-3 Assessment of the Pages 46, 48 - 50
financial managerial approach
inclusion of Monetary value of products
customers FS7 and services for social Page 48
purposes
Initiatives to enhance
FS16 financial literacy by type of Pages 46, 49 - 50
beneficiary
Ifis Customers Explanation of the
103-1 materiality of the topic and Page 22
its scope
Digital
innovation 103-2 The managerial approach Pages 52 - 53
and its components
Assessment of the
103-3 Page 53
managerial approach
Explanation of the
103-1 materiality of the topic and Page 22
Quality of its scope
products and 103-2 The managerial approach Pages 54 - 56
services and its components
Assessment of the
103-3 Page 55
managerial approach
96